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PowerTouch — Outage Management System


Report a power outage online or by phone How Does PowerTouch Work?


Call us at 1-866-445-5551.

Please provide one of the following to assist us in our efforts to promptly restore electricity:

  • A valid 10-digit phone number for the service location
  • A valid account number
  • A valid meter number

Before you report a power outage

  1. If you see a line down call 911 or 1-800-922-5551 immediately. Do not approach any downed lines, even if you think they may be cable or telephone lines. Always treat a downed line as live and dangerous.
  2. Check your circuit breakers, including those on the meter pole, to see if they've tripped. If they have, the problem may be within your own wiring and you will need to correct the problem in your system.
  3. Check the outside disconnect below the meter (not all buildings have an outside disconnect).
  4. Check with a neighbor to see if they are out of power, too. That will help us to determine the extent of the problem.

Palmetto Electric's Official Emergency Information Stations:
WFXH-AM (ESPN AM 1130)WFXH-FM (Rock 106.1)WGZO-FM (103.1 The Drive)
WGZR-FM (Country 106.9)WGCO-FM (Big 98.3)WLOW-FM (107.9 The Coast)

Beaufort County Emergency Information
Beaufort County Hurricane Hotline
Re-Entry Info: 1-800-963-5023
During Storm Threat & Evacuation
706-8223 or 1-866-706-8223
The Island Packet & The Beaufort Gazette)
Other Information Sources
SC DOT Traffic Info:
1-888-877-9151
bcgov.net / wcsc.com
bcgov.wordpress.com / scem.org