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PowerTouch — Outage Management System


Report a power outage online or by phone How Does PowerTouch Work?


Call us at 1-866-445-5551.

Please provide one of the following to assist us in our efforts to promptly restore electricity:

  • A valid 10-digit phone number for the service location
  • A valid account number
  • A valid meter number

Before you report a power outage

  1. If you see a line down call 911 or 1-800-922-5551 immediately. Do not approach any downed lines, even if you think they may be cable or telephone lines. Always treat a downed line as live and dangerous.
  2. Check your circuit breakers, including those on the meter pole, to see if they've tripped. If they have, the problem may be within your own wiring and you will need to correct the problem in your system.
  3. Check the outside disconnect below the meter (not all buildings have an outside disconnect).
  4. Check with a neighbor to see if they are out of power, too. That will help us to determine the extent of the problem.

Palmetto Electric's Official Emergency Information Stations:

Big 98.3 (WGCO) Rock 106.1 (WFXH) Y 107.9 (WXYY)
103.1 The Drive (WGZO) Bob 106.9 (WUBB) The Island AM 1130/FM 93.5 (WHHW)

Emergency Information

Beaufort County Hurricane Hotline
Re-Entry Info: 1-800-963-5023
Other Information Sources
SC DOT Traffic Info:
1-888-877-9151
http://www.bcgov.net/EMD/
South Carolina Emergency Management Division
2779 Fish Hatchery Road
West Columbia, SC 29172
(803) 737-8840
www.scemd.org
FEMA
http://www.ready.gov/
 
Palmetto.coop is not an official weather source; it should not be your sole source for official advisories, discussions, watches, or warnings and is meant only as a guide.