CHAMP™ FAQ

• What Appliances Are Covered?
  
• When Does Coverage Begin?
  
• How Do I Make A Claim for Repair Service?
  
• How Do I Sign-Up?
  

What Appliances Are Covered?

• Basic Appliance Package
  *$10.95/month
  Range, Refrigerator, Washer, Dryer, Water Heater
• Additional Appliances
  *$2.95 each per month
  Dishwasher, Garbage Disposal, Microwave, Ice Maker, Freezer, Gas Logs
• HVAC/Cooling Systems
  *$14.95/month
  (Compressors are not covered)
• Deluxe Package (Basic + HVAC/Cooling)
  *$21.90/month
  There will be a $10 trip charge for each service call.

When Does Coverage Begin?

• Coverage begins immediately
• The service agreement is for one year from the initial sign-up date

How Do I Make A Claim for Repair Service?

• Call 1-800-223-5317 24 hours a day, 7 days a week
• Please have your Palmetto Electric Account number available
• A Palmetto CHAMP representative will confirm your account information and a contractor will contact you within 2 hours of your telephone call to schedule a service call appointment.

How Do I Sign-Up?

• Call 1-800-223-5317 to sign-up immediately.
  

  Please have your Palmetto Electric account number ready when you call.

or

• Complete the online form or download the Application Form* and return to Palmetto Electric at the address or fax number listed below:
  
  Palmetto Electric Cooperative, Inc.
  One Cooperative Way
  Hardeeville, SC 29927-5145
  
  Fax 843-208-2855
* Note: In order to print your completed pdf form, your browser will need to be equipped with Adobe Acrobat Reader, which you may download from Adobe free of charge by clicking the button below.