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Surge Guard®


To help reduce problems associated with electrical power surges, Palmetto Electric offers affordable, effective protection through its Surge Guard program.

Protecting Your Electrical Equipment From Harmful Surges

Did you know that many of the appliances and electronic equipment you use everyday could be severely damaged by even the slightest surge in electricity. That's because items like flat screen TVs, washing machines, stereos, desktop computers and DVD players are very sensitive to any change in electric voltage.If any of these items are affected by an electrical surge, you may have to pay to repair or replace the item.

Electric Power Surges Can Be Caused By Many Factors, Including:

  • Lightning hitting power, phone, or cable lines
  • Trees, birds or animals coming into contact with a power line
  • Vehicle accidents involving utility equipment
  • Poor grounding and improper or faulty wiring
  • Cycling on and off of large motors

Palmetto Electric already has lightning and surge protection built into its system of power lines. However, Surge Guard protection is an added measure you can choose to help ensure your electrical equipment is as safe as possible.

While Surge Guard offers some of the most affordable and effective surge protection available, under no circumstances can we guarantee performance against a direct or nearby lightning strike.

How Surge Guard Can Help To Protect Your Equipment:

Surge Guard is a multi-layer system designed to help prevent power surges from damaging your appliances and electronics. The first layer utilizes heavy duty primary SPDs (surge protection devices) at entrance point of the electric, phone and cable TV lines. Next, point-of-use SPDs add more protection right where you plug-in your valuable electronics. Finally, UPS systems provide temporary backup power for critical applications. FAQ

Surge Guard Offers Three Layers of Surge Protection:

Primary Surge ProtectionFirst line of defense for your home or business

    Grounding: Power quality begins with grounding. We can help you by checking for proper grounding at your service entrance.
    Meter Base Protection (MB-SPD): We provide and install a first stage “Surge Protection Device” at the electric meter connection point. This device is available for a small monthly charge added to your electric bill. Charges varies based on the size of your meter service. A three-year commitment is required. See Surge Guard Order Form / Participation Agreement for details.
    Communication Protection: We offer phone and cable surge protection devices installed at the connection point near the electric meter. When you purchase our combo installation package, it includes equipment to protect up to (2) phone lines and (2) cable lines.

Point-of-Use Surge ProtectionSecondary protection for valuable electronics

    Point–of-Use Suppressors: We have available many different kinds of plug-in devices that you can buy to use inside your home or business. Plug-in suppressors have multiple outlets and help protect your sensitive equipment from even the smallest surges.

Uninterruptible Power Supply- UPSTemporary power for critical applications

    Uninterruptible Power Supply (UPS): UPS systems help prevent inconvenience and down time due to power blinks and outages by providing backup battery power to critical electronic equipment such as computers and network servers.

Surge Guard Offers Easy Payment Options

We offer payment options to make the Point-of-Use and UPS equipment affordable. We'll let you spread the cost over 12 months on your monthly electric bills with no interest.

Get Surge Guard Today

Our Energy Experts® will guide you in choosing the right Surge Guard protection for your home or business.

  • Complete the Surge Guard Order Form.
  • Send it to us:
      Fax: 843-681-2256

      Email:

      Mail:
      Palmetto Electric Cooperative Inc.
      PO Box 23619
      Hilton Head Island, SC 29925

  • After we receive the signed order form, we will arrange for the installation.

Surge Guard Product Sheet

Surge Guard Order Form / Participation Agreement

MB-SPD Warranty

Manufacturer's Warranty

FAQ

Call the office nearest you for more information on the Surge Guard program
Hampton: (803) 943-2211
Hilton Head: (843) 681-5551
New River: (843) 208-5551
Ridgeland: (843) 726-5551
Toll-free: 1-800-922-5551



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