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Customer Service


Starting Electric Service

You will need the following information to start electrical service.

  • Opening a Residential Account
    • Name
    • Address
    • Phone number
    • Account number
    • Driver's License
    • Social Security Number of all applicants
    • Home and work phone numbers
    • E-mail address (if applicable)
    • Service address (meter number is helpful if an existing service)
    • Mailing address
    • Location of Property
    • Proper permits if applying for construction

  • Opening a Commercial Account
    • Name
    • Phone number
    • Federal ID number
    • Building Permit number
    • Work phone numbers
    • E-mail address (if applicable)
    • Service address
    • Mailing address
    • Location of Property
    • Proper permits if applying for construction

  • Building a New Home
    • Name
    • Address
    • Phone number
    • Account number
    • Driver's License
    • Social Security Number of all applicants
    • Home and work phone numbers
    • E-mail address (if applicable)
    • Service address
    • Mailing address
    • Location of Property
    • Proper permits if applying for construction
    • Size service 200, 300 400 OR LARGER
    • Electrician you plan on using
    • Will this be Underground (UG) or Overhead (OH) service?

  • Moving into an Existing Home
    • Name
    • Address
    • Phone number
    • Account number
    • Driver's License
    • Social Security Number of all applicants
    • Home and work phone numbers
    • E-mail address (if applicable)
    • Service address (meter number is helpful if an existing service)
    • Mailing address
    • Location of Property
    • Proper permits if applying for construction

  • If you have a previous account with Palmetto Electric
    • Name
    • Address
    • Phone number
    • Account number
    • Home and work phone numbers
    • E-mail address (if applicable)
    • Service address
    • Mailing address

Stop Electrical Service

Our Customer Service Department will be glad to take disconnects via phone. Please have your account number(s) handy and be able to provide positive verbal identification, forwarding address and phone numbers where you can be reached during the day. Please also indicate if you have security lights or more than one account that needs to be disconnected.

What type of disconnect will this be?

Retire service, Regular disconnect, Get meter reading only, please specify.

Transferring Electrical Service

  • Name
  • Old Service address
  • Old Mailing address
  • New Service address
  • New Mailing address
  • Phone number
  • Account number
  • Home and work phone numbers
  • E-mail address (if applicable)

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