Category Archives: CEO Letter

HIGH SEASON FOR SCAMMERS

They’re as seasonal as summer but always a bummer.

We’re talking about scammers.

Sadly, each summer scammers prey on our members. In July, we alerted members via social media that bad guys, misrepresenting themselves as Palmetto Electric employees, were calling our members, threatening to disconnect power if a payment was not made that day. In August, scammers even contacted members via “spoofed” co-op numbers, making it appear they were legit.

Commercial accounts were targeted. In several cases, the crooks told members to call a phony phone number to make their payment.

Key point: If someone calls out of the blue, threatening to cut your power off, it’s a scam.

What you should do

  • Don’t give out credit card numbers and personal information on the phone, through the mail or over the Internet unless you’ve initiated the contact or are sure you know who you’re dealing with.
  • If you receive a suspicious call, mailing, email or other type of unusual contact, end the call immediately and contact local law enforcement.

What Palmetto Electric will never do

  • Notice how criminals try to create a sense of urgency, a feeling that “you need to act fast — or else…” We don’t work that way at Palmetto. In fact:
  • We don’t demand payment with reloadable debit cards or by wiring money.
  • We don’t disconnect services for non-payment on weekends.

What we’re doing
Graphic/Logo - Utilities United Against ScamsPalmetto is working with Utilities United Against Scams (UUAS), a group up of private, public and cooperative power companies, to address this problem. When we hear scammers are using 800 numbers, we ask telecom service providers to turn off the 800 number, making it unusable. It takes a little time, but UUAS has shut down more than 100 illicit 800 numbers nationwide.

Scammers are persistent and set up new fake 800 numbers, so members must be diligent. Let us know if you suspect fraudulent activity.

We urge members not to respond to these scams. Instead, use My Energy Online or the My Energy Mobile App to manage your account. That way, you can quickly verify whether or not your account is past due.

Be sure to like us on Facebook and follow us on Twitter. We’ll alert you when we hear about scams or other urgent information.

Save

THE BEST JOB EVER — GIVING BACK

THANK YOU for the best job in the world – working for you, Palmetto Electric Cooperative’s members. I appreciate you letting me do what I get to do. And that includes putting into practice the Cooperative Principle of Concern for Community. One way is through Operation Round Up, a local community outreach effort that PalmettoContinue Reading

CELEBRATING THE POWER OF TEAMWORK

IT WAS GREAT to see all 4,829 members who attended our Annual Meeting May 6. Sunny skies and warm temperatures made for the perfect day to gather together and discuss the condition of your Cooperative. For those who couldn’t attend, allow me to recap some of the meeting’s highlights: Four Directors were elected to serveContinue Reading

THE BRIGHT STUFF — AT THE RIGHT TIME

MAKING SOLAR ENERGY more accessible for all our members, Palmetto Electric Cooperative was excited to dedicate the area’s first community solar farm adjacent to our New River office in Hardeeville at a March 31 event. We actually have two community farms, including another one at our Ridgeland office. Construction for both began in December 2016Continue Reading

LIVES ON THE LINE

Use #ThankALineman on social media to show your support EVERY YEAR, we take the time to thank our extraordinary lineworkers who dedicate their lives to keeping the lights on in our local communities. Forty-five lineworkers maintain 3,279 miles of line in Palmetto Electric Cooperative’s service territory, and without them, our world would be dark. WeContinue Reading

CELEBRATING THE SPIRIT OF VOLUNTARISM

From an original purse of $100,000 in 1969 to $6.5 million today, much about the Heritage Classic has changed over the years. Now the RBC Heritage, presented by Boeing, South Carolina’s only PGA event is a Hilton Head heritage that we’re honored to support here at Palmetto Electric. And we aren’t alone. More than 1,200Continue Reading

CO-OP’S UNITED WAY GIVING UP 5 PERCENT

You already know how Palmetto Electric’s employees give you their best effort, especially after a storm. But you may not know much how they give to help the United Way each year. When the United Way of the Lowcountry (UWL) kicked off its campaign in November, our employees attended meetings and learned that the UWLContinue Reading

THANKFUL FOR OUR MANY FRIENDS

THE 10 DAYS immediately after Hurricane Matthew struck seemed like a blur. Everyone at Palmetto Electric worked non-stop, yet tirelessly, to restore electric service to more than 61,000 members. Finally, a week later, we could see the light at the end of the tunnel as we drew near restoring power back for most of ourContinue Reading