Helping You Weather The Storm

In the Lowcountry, dangerous storms can occur at any time of year, and especially during hurricane season. It only takes one storm to cause massive destruction and loss of life. It is very important that we are all prepared for these storms, as well as any power outages that may occur.

Through South Carolina Living and other media outlets, Palmetto Electric does its best to help you prepare and keep you informed. Serving a coastal area, we know firsthand the importance of planning for anything from a batten-down-the hatches tropical storm to a full-blown evacuation-level hurricane. We have created a list of helpful tips to ensure that you and your family stay as safe as possible, whether you remain here or need to evacuate:

  • Have an emergency plan in place: In case of evacuation, fill your gas tank and withdraw cash from automatic teller machines. Make necessary arrangements for your pets and be sure your entire family is aware of the evacuation plan.
  • Prepare your home: Disconnect electronic equipment such as TVs and computers to avoid voltage sags/surges, trim any weak limbs or shrubs that may cause damage to your home and board windows if necessary.
  • Stay connected:  Be prepared for an outage by keeping devices charged, keeping backup batteries available, and by downloading emergency apps.
  • Have an emergency supply kit ready: Bottled water, non-perishable food items and flashlights with extra batteries are just a few items you will need. Refer to the American Red Cross ( for a complete list of what to include in your kit.
  • Keep a list of contact information: Emergency management services, county law enforcement, local fire/rescue and your utility providers (Palmetto Electric) are important numbers to have on hand. To report power outages, call PowerTouch at 1-866-445-5551 or log on to My Energy Online, on our website or by using the My Energy Online App. Stay tuned in to local TV and radio stations, as well as our Facebook page for developing information on potential storms and outages.
  • Recovery: Do not return home until the area is declared safe. Be sure to stay clear of fallen utility lines and avoid tree limbs and debris that could hide fallen lines. If you see a line down, call 911 immediately

We appreciate your patience and understanding during outages that may occur. Rest assured that we will do whatever we can to get the lights back on as quickly and safely as possible.