PALMETTO ELECTRIC EARNS HIGHEST-EVER ACSI SCORE OF 90

Palmetto Electric Cooperative’s most recent customer satisfaction score — a co-op record of 90 — far outpaces the investor-owned utility average of 75, according to the American Customer Satisfaction Index (ACSI).

“This high score shows how hard Palmetto Electric works for you,” said President and CEO A. Berl Davis Jr. “I applaud our employees for their outstanding service to Palmetto members.”
Palmetto’s fellow Touchstone Energy co-ops, which scored an ACSI average of 78, and all electric co-ops, which averaged 76, also outscored municipal utilities, averaging 74.

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