YOU HAVE OUR NUMBER — DO WE HAVE YOURS?

If you experience a power outage and have already checked your main breaker, call Power Touch at 1-866-445-5551 to report the outage.

PowerTouch is tied to Palmetto Electric’s mapping and customer information systems. It helps us pinpoint the location of problems on our system. For PowerTouch to work most efficiently, our account records should include the phone number where you receive service.

So, please check your latest bill.  The number listed there should be for the telephone at the actual service location for which you might report an outage or other service issue.

If necessary, update your account information through MyEnergy Online or the MyEnergy mobile app, or by calling us at (843) 726-5551.

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