Billing & Payment


PrintMyEnergy Online
Access your account 24/7. Manage your account, view daily usage, set alerts and reminders and much more.

blue_bolt_PMyEnergy Mobile App
Available for Apple and Android devices. Look for Palmetto Electric in the App Store or Android Market.


PrintAdvance Pay
A prepay account allows members to pay in advance of using electricity. Advance Pay members pay no disconnect or reconnect fees. With the prepay account, new members are allowed to begin service without paying a deposit.

Credit Card Payments
We accept Visa, MasterCard, Discover and American Express. You can pay with your credit card online using My Energy Online, or by phone using Powertouch 1-866-445-5551.

Draft and AutoPay
Have your bill automatically deducted from your checking account or debit/credit card each month.

Levelized Billing
Each monthly bill is the rolling average of your electric usage for the most recent 12 months


Net Metering
Palmetto Electric allows members to connect renewable energy systems (i.e. – solar photovoltaic, wind-powered, biomass-fueled, or micro-hydro generating system) located and used at the member’s primary legal residence or business where a part or all of the electrical requirements of the member can be supplied from the member’s generating system.


Understanding Your Bill
Use this interactive page for more information about your bill.

Your Bill
Use this interactive page for more information about your bill.

Power Cost Factor
A power cost adjustment factor appears on the bills and will allow Palmetto Electric to track fluctuating wholesale power costs.

Rate Card
Palmetto Electric’s rate schedule reflects charges per kWh.

Calculate Your Bill
View formula used to calculate your monthly electric bill.


More billing and payment options:

Pay your electric bill at one of our four office locations
Mail your payment to:  PO Box 530812, Atlanta, GA 30353-0812

Billing Frequently Asked Questions
Get answers to the most commonly asked questions.

Operation Roundup
A community service effort made possible by participating member contributions to Operation Round Up which disburses funds to individuals and organizations for food, shelter, clothing, health needs and education.