Palmetto Electric Cooperative is committed to protecting member privacy and developing technology that provides the most effective and safe online experience. This Statement of Privacy applies to the Palmetto Electric Cooperative website and governs data collection and usage. By using the Palmetto Electric Cooperative website, members consent to the data practices described in this Statement. This statement does not establish any new or additional rights beyond those provided by existing State and Federal laws.
Collection of Personal Information
Palmetto Electric Cooperative collects personally identifiable information, such as e-mail addresses, names, home or work addresses, dates of birth, social security numbers, driver’s license numbers, business ID's, and telephone numbers. Palmetto Electric Cooperative also collects anonymous demographic information, which is not unique to a member, such as ZIP codes.
There is also information about members' computer hardware and software that is automatically collected by Palmetto Electric Cooperative. This information can include IP address, browser type, domain names, access times and referring website addresses. This information is used to operate, maintain, and provide general statistics about the use of the Palmetto Electric Cooperative website.
Palmetto Electric Cooperative encourages members to review the privacy policies of any third-party websites they access through links on Palmetto Electric Cooperative’s website to understand how their information is collected, used, and shared. Palmetto Electric Cooperative is not responsible for the privacy practices or content of websites outside of the Palmetto Electric Cooperative website.
Use of Personal Information
Palmetto Electric Cooperative collects and uses members' personal information internally to operate the Palmetto Electric Cooperative website and provide the services requested. Palmetto Electric Cooperative also uses personally identifiable information to inform members of other products or services available from Palmetto Electric Cooperative and its affiliates. Palmetto Electric Cooperative may also contact members via surveys to conduct research about opinions of current services or of potential new services that may be offered.
Palmetto Electric Cooperative does not sell, rent, or lease its member lists or personal information to third parties. Palmetto Electric Cooperative may, from time to time, contact members on behalf of external business partners about a particular offer that may be of interest to them. In those cases, personally identifiable information (e.g., e-mail, name, address, telephone number) is disclosed to the third party. In addition, Palmetto Electric Cooperative may share personally identifiable information with a third party providing administrative or marketing and review services and statistical analysis to Palmetto Electric Cooperative. All such third parties are prohibited from using personal information except to provide these services to Palmetto Electric Cooperative, and they are required to maintain the confidentiality of member information.
Palmetto Electric Cooperative keeps track of the websites and pages our members visit within Palmetto Electric Cooperative to determine what Palmetto Electric Cooperative services are the most popular. This data is used to deliver customized content and advertising within Palmetto Electric Cooperative to members whose behavior indicates that they are interested in a particular subject area.
Palmetto Electric Cooperative websites will disclose personal information, without notice, only as specified in this Statement and if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Palmetto Electric Cooperative or the site host; (b) protect and defend the rights or property of Palmetto Electric Cooperative; and, (c) act under exigent circumstances to protect the personal safety of users of Palmetto Electric Cooperative, or the public.
Use of Cookies
Palmetto Electric Cooperative’s website uses cookies to enhance the browsing experience and improve the functionality of our services. Cookies are small text files that are stored on a device when visiting our website. Cookies help remember preferences, understand interactions with content, and provide personalized features. Some cookies are essential for the website to function properly, while others help us analyze site traffic and improve our offerings. Cookie preferences can be managed through browser settings, but disabling certain cookies may affect performance and availability of some features. By continuing to use our website, visitors consent to our use of cookies in accordance with this policy.
Security of Personal Information
Palmetto Electric Cooperative secures members' personal information from unauthorized access, use or disclosure. Palmetto Electric Cooperative secures the personally identifiable information a member provides on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected using encryption.
Members are also responsible for maintaining the privacy of their information by, for example, not sharing their Palmetto Electric Cooperative login information and logging off the website when you are finished.
Information Collected from Children
Users must be at least 13 years old to use Palmetto Electric Cooperative’s website. Palmetto Electric Cooperative does not knowingly collect information from children under 13.
Changes to this Statement
Palmetto Electric Cooperative reserves the right to change or update this Statement of Privacy to reflect company and customer feedback or as a result of legal compliance requirements or changes in business practices. Palmetto Electric Cooperative encourages members to periodically review this Statement to be informed of how Palmetto Electric Cooperative is protecting their information.